Clients

Over the years Christine and her team have used their knowledge and skills to develop training, lead development projects and design coaching packages for the following organisations:

NHS
  • Bradford District Care Trust
  • Rotherham Clinical Commissioning Group
  • Rotherham NHS Foundation Trust
  • Barnsley Hospital NHS Foundation Trust
  • Yorkshire & The Humber Strategic Health Authority
  • East Midlands Care Service Improvement Partnership
  • Regional Child & Adolescent Mental Health Services

Testimonials

Latest Testimonials
Christine facilitated a very successful workshop with a group of third sector service providers, the day was inspiring and we achieved an enormous amount of work. She led the workshop in such a way as to generate an overwhelming sense of trust in the group so that individuals felt supported enough to share their personal experiences. Christine has great warmth and sensitivity for people and these qualities enable her to be so successful.
Debi Hemingway
Health and Justice Commissioner
Public Health England
IChristine has been a tremendous support to us in helping design, develop and deliver key modules in our Leadership Development Programme. She has a vibrant energy about her that is infectious and engaging, using humour, storytelling and personal experience to help enhance the learning experience for participants and ensure the key messages are understood and meaningful to a varied audience. Participant feedback is without exception, very positive, with delegates commenting on her flexible, but professional facilitation style, and her level of knowledge and expertise of the different topic areas that she teaches or presents.
Ruth Shaw
Leadership and Organisational Development Manager
Christine is very responsive, flexible and creative in her approach. She easily understands the reflective needs of front line staff. All staff who have accessed the initial days training then the subsequent monthly reflective sessions cannot speak highly enough about how the sessions have helped them in their clinical, professional and personal development. Christine has been a real asset to Leeds Mind.
Paul Croston
Service Manager
I attended session that Christine ran, I felt that that day was the most valuable day I have had on the Leadership course. The content of the day really fired me up and made me want to be a good leader for my team. It helped me to clarify how to make my team feel valued both as professionals and colleagues. Thank you very much.
Colette
Public Health Nurse
I find the Reflective Practice meetings you run invaluable in helping me to manage clients that can be difficult to work with. You are always able to offer a different perspective on how to see why someone is behaving in the way they do. I usually dread any kind of role play but I find your way so useful in being able to put myself in their shoes. I always feel empowered and positive when I leave your meetings.
Sarah
Community Mental Health Worker
I commissioned Christine to work with me as part of our award winning leadership and culture change programme in the NHS – Engaging Leaders. Specifically, this was to design, develop and deliver a pivotal programme module focussing on Inspiring and Engaging your team. Christine brings focus and energy to her work, coupled with deep insight around effective leadership practices, team working, engagement and human relationships. She has strong listening skills and takes a collaborative approach to design ensuring that programme outcomes are always within sight. The module has been consistently well evaluated. Christine's facilitation style encourages individuals to take responsibility and identify choices and actions to take as a result of their learning. She is a skilled facilitator who is able to build rapport quickly with small and large groups and also offering challenge and provocation to activate personal learning.
Hazel Murgatroyd
Leadership and Organisation Development Manager, Bradford District Care NHS Foundation Trust
I have had the privilege of delivering 'The New World' leadership course for school nursing team leaders with Christine. Christine co-created the course, it includes high quality leadership development content and also practical elements such as creating business plans and working with commissioners.
She has extensive knowledge and experience of the health and social care sector and is a leading expert in emotionally intelligent leadership, motivational interviewing and change management.
The evaluations from the 8 recent leadership courses she delivered have been consistently close to perfect with feedback showing strong sense of renewed confidence and positivity. The attendees reportednew ways of dealing with the issues they face, new learning and application of the new learning to practice.
I would recommend her to your organisation to create and deliver bespoke leadership training that provides a powerful mix of ‘down to earth’ practical information combined with top quality leadership development.
Jill Beswick
Chair, School and Public Health Nurses Association
Independent Consultant in Health Visiting and School Nursing
Christine facilitated a very successful workshop with a group of third sector service providers, the day was inspiring and we achieved an enormous amount of work. Christine led the workshop in such a way as to generate an overwhelming sense of trust in the group so that individuals felt supported enough to share their personal experiences. Christine has great warmth and sensitivity for people and these qualities enable her to be so successful.
Debi Hemingway, Heath & Justice Commissioning Manager, NHS England North
Thank you Christine, the training was very inspirational, energising, bringing lots of ideas, substantial in-depth knowledge together with case studies, learning from experience and being fully practice-oriented.
The training was supported with additional resources. I would highly recommend and will definitely be booking again.
Erika Campbell, Workforce Training and Education Manager, Inspira Health
Dear Christine, your sessions on influencing for mental health nurses at the national STARS meetings were extremely well evaluated. Thank you for being an active member of the professional team and for your inspirational insights on effective communication.
Kate Clare, Professional Relations manager, Lundbeck
I just wanted to say a personal thank you for your lecture last week on Change and transition and the main topic of resilience. I really though that your message hit home with me and off all the many lectures I have had, yours was by far the one I found most helpful and useful. The BEST.
I loved it, thanks for your passion and enthusiasm, I'm inspired.
Thanks
Ruth Emery, Student Public Health Specialist Practitioner Course
Kirklees Council
Christine facilitated a workshop for my team around thriving during times of change and transition at the end of 2014. The year had been very challenging for our us (approx. 80 people). We had recently come together as a new team from different cultures, and implemented a major new IT system which changed the way we all worked. We were learning new ways to do our jobs at the same time as working with a new group of people.

It is fair to say that we were all very tired by the end of 2014 and needed to spend some time reflecting and focusing on ourselves as individuals and the team. We needed to refresh our approach and recharge our batteries for the next set of challenges. Christine helped enormously with this.

Every piece of feedback I received from my team after the workshop was positive. People said it helped them think differently about change, and how they react and respond to it. Some also mentioned that it helped in their home lives too! Everyone committed to take a least one action forward from the session.

Since the workshop, we have commenced work on developing more efficient ways of working and coming up with creative ways of managing with less people. People are working together across teams much more. We are making changes together. We are talking more, supporting each other and well on the road to becoming an effective and resilient team.
Lisa Melia, Shared Service Co-ordinator, Kirklees Council
I wanted to say thanks for the development session. I had been introduced to some of the concepts previously but had forgotten most of them so I found this an excellent, fresh approach and, speaking for myself, it struck just the right chord.

Very, very helpful and thanks again!
Mrs S.A, Admin worker, Kirklees Council
Thank you for designing our team development programme. The feedback has been unanimously positive and it has really helped people to see a new way of handling difficult conversations and difficult scenarios at work.
Mrs K.H, Team manager, Kirklees Council
I just wanted to say thank you for all of your help during the coaching process. I was sceptical at first about the benefits of coaching and what it might entail but it has been very useful in helping to improve my ability to analyse work situations, manage workloads and become a more effective team leader.

Thanks.
Steve, Planning Officer, Kirklees Council
Christine had developed high quality and innovative training packages. She has the ability to effectively engage multi agency audiences in difficult subject matter. She is consistent and skilled in delivering training in a professional and comprehensive manner.
Kathryn Loftus, Programme Manager, Kirklees Council
NHS
Christine designed programmes to support staff through organisational redevelopment. Feedback has been extremely positive; the training made a difference in terms of participants' ability to see change in a different, more positive light. I highly recommend her.
Fiona Sherburn, Assistant Director, HR/OD Bradford District Care Trust
Christine Mclean Consulting Ltd delivered a bespoke training package within my organization. The level of communication between the facilitator and myself during the planning stages was second to none. She adapted the programme to fit with my needs and was receptive to changes and feedback. The day was delivered in a fun yet professional manner and the staff evaluated it as an excellent and thought provoking learning experience.
Kerry Gillott, practice learning facilitator, Mid Yorkshire Hospital
I have worked with Christine previously for approximately seven years, and during this time Christine has provided excellent managerial support and mentorship for her colleagues which she has had responsibility for which have included by clinical and non-clinical staff.

She has also delivered on a number of occasions a wide range of training courses, including short courses and longer term ones to clinical and front line staff. Some subjects covered included: time management, team leadership skills, mentorship, counselling, coaching, change management. The training courses which Christine run have always been very interesting and interactive, and have always evaluated very well. I have no hesitation in recommending Christine to other Trusts to deliver training.

I will also be commissioning training from Christine for Kirklees PCT in the future.
Liz Butterfield, Head of Knowledge and Learning, Kirklees PCT
The success of the Leadership Day was very much down to you in ensuring not just that the content and the delivery was exactly right, but also your commitment to seeing it went smoothly as well as ensuring the participants had fun. As you know the evaluations were glowing!
C Smythe. Kirklees PCT
We commissioned Chris to design and deliver emotional resilience training programmes throughout 2011-2012 for PCT managers and their staff. The course outcomes were to better understand their own, and their teams, emotional resilience and to develop coping skills, particularly during times of transition. Chris delivered the courses in a professional, inspiring and engaging manner and many participants reported that they had gained additional insight into their working lives and practical skills to help them and their staff, respond more appropriately to change
Karen Gallagher, Assistant Director OD. NHS Kirklees
We have commissioned the BOUNCE Programmes over the past year to support our staff through the transition and change associated with organisational redevelopment for Foundation Status. Feedback has been extremely positive from participants; the programmes have been professionally delivered and have made a difference in terms of participants' ability to see change in a different, more positive light.
Fiona Sherburn, Assistant Director HR/OD. Bradford District Care Trust
Bradford and Airedale PCT have commissioned these programmes for almost two years. They have been well evaluated and very popular with both managers and their teams alike. The ongoing nature of the learning is unique and participants have commented how the programme has made a lasting personal impact on how they think about, and deal positively, with challenges and limiting beliefs long after the training sessions have finished.
Hazel Murgatroyd, OD Manager, Leeds, Bradford and Airedale PCT
The BOUNCE training programme was the most interesting and beneficial training I have been on, it was challenging in that it helped me look at my role and myself, and helped me to make some decisions about what I wanted to do with my professional life. Christine is a warm, inspiring, professional woman, who brings a sense of fun into everything she does.
Tracy Higgins, Head of Community Development, NHS Bradford and Airedale
This programme has had a massive impact – a better understanding of myself and others during change.
Senior Manager (Hospitals Trust)
The programme really helped me to regain my confidence, improve my self esteem and increase my resilience.
Senior Team Manager (PCT Commissioning)
This has opened my eyes to a new way of thinking.
Facilities Administrator Hospitals Trust
Time to focus on me and explore how my attitudes and behaviours affect things.
Mental Health Worker - Primary Care
Marie Curie Cancer Care
Thanks very much for all the work you have carried out with the team. They have all said they enjoyed it and found the input beneficial. I have really noticed a difference in the team and how they perform together and individually. I can see they appreciate each other’s differences and they collectively think about who is the right person with the right skills to carry out pieces of work. I can see an improvement in the leadership focus and the ownership they are starting to take. It was well worth the investment. Thank you and see you again soon.
Jo Whincup, Regional Manager – North West Region Nursing Service
Marie Curie cancer Care
Calderdale Council
Christine designed and delivered a full multiagency training programme to support embedding common assessment into children's services in Calderdale. The training evaluated extremely well, was delivered in a professional, thought provoking and fun way. I would not hesitate in recommending her.
Senior Children and Young Peoples Commissioning Officer, Calderdale MBC
Rotherham Council
Christine designed and delivered all our children's services integrated working training, including CAF, information sharing and lead professional training. The training evaluated extremely well. The benefit of using Christine Mclean Consulting Limited was her experience in this field and her willingness to be flexible and adapt to our organisational needs. I would recommend her for her approach to working with commissioners to get best value from her training, and her honest and reliable opinion on how to get the best out the sessions for participants by encouraging active participation.
Julie Friend, Integrated Children's Services Manager, Rotherham Council
Overgate Hospice
I am writing today, following my 6th and final leadership coaching session with Christine McLean. She has shown me kindness and patience, and helped me find insight and solutions... I feel more confident at work and in life in general. I worry less about what I haven't done yet, and think instead about how I am going to get it done. My issues with relationships at work have not magically disappeared, but I now have courage and strategies for how to handle people with both kindness and assertiveness.
Rachel Sheils, Medical Director, Overgate Hospice
Chris ran a team development programme for the senior management team here and we learnt a lot about each other and how we can work better together. What you get with Chris is supportive challenge which helped us get the best out of the programme. She was able to help us with developing solutions to problems and has an endless amount of 'tools in her bag' to sort out the issues we had. A great professional who shares her knowledge and skills in a fun way!
Janet Cawtheray, Chief Executive Officer, Overgate Hospice
North East Lincolnshire Council
I commissioned information sharing programmes from Christine McLean Consulting Limited, as she had been recommended to me. It was part of our common induction training and she clearly understood the integrated working agenda, prepared well and made sure that she understood our local procedures. She was sensitive to the particular needs of our area and delivered a number of information sharing awareness sessions to practitioners and to managers. The training was extremely well evaluated and gave practitioners from diverse children's services very practical and easy to follow guidance on working together in a more effective and efficient way. Comments were:

"I particularly enjoyed the scenarios and getting other views and ideas. I will follow up by sending all my staff on this training as excellent."

"It made it clear in my mind about what is expected of me when information sharing. The dos and don'ts and clarity have helped my understanding a lot, particularly the flow chart."

"I enjoyed the pace and delivery at the training. Group discussions were particularly helpful."

"The training was thought provoking in regards to information sharing."

Christine is professional, a good communicator and is easy to deal with. I would definitely recommend her.
Ros Garrod-Mason, Children's Workforce Development Manager, NE Lincs Council

 

More Testimonials

...On Organisational Change

Thank you once again for delivering the excellent two day training for our team!

You have inspired us to consider our spoken/written language and how to strive to use it to best effect, not only with our clients but also with our colleagues. You have given us the confidence to approach situations more assertively and to use a variety of techniques and phrases to enable enhanced communication.

I speak for us all when I say that the training sessions were a pleasure to attend and we wouldn't hesitate to recommend your sessions.

Thanks.
Sarah Vince-Cain, Clinical Programme Manager - Childhood Obesity
Children and Family Weight Management Service, Manchester
I would recommend Christine whole heartedly as a leadership development coach, we have worked together for 9 sessions now and the change in my approach and my perception of myself being able to lead my team and meeting the huge challenges of moving from a small voluntary organisation to employing people and leading the strategic development of the services we provide has been incredible.

Christine has helped me to examine and realign my skills to being a leader and helped me develop new perspectives and insight into how to improve communication with myself and others.
Steve, Leeds

...On BOUNCE

The practical application of the theory has already begun to prove invaluable both professionally and personally and I feel far better equipped to uncover potential obstacles and negative behaviours as well as more readily accepting the mindsets of my colleagues.
Head Of service (Community Provider Services)
I learned, through this programme, that a person's perspective on change is what matters to them, and that I need to work with them, not from my perspective on their issue – altered my thinking on approaches.
Team Leader (Community Provider Services)

...Feedback from National Conferences

I have heard you speak before on weight loss and booked to see you again, totally inspiring and practical thank you.
I enjoyed the session, it was fun and I learned loads about how to communicate better with patients and relatives, thank you.
One of the best talks of the day! I was sceptical at first and now can really see how NLP can help better communication, I can't wait to try it.
FAB! Just FAB! Thank you.
Your presentation style and ability to tell stories that made situations come to life, kept me interested and wanting more. I will definitely read your e-book and hope to see you speak at more conferences very soon.

...On Personal Change

I wanted to let you know what an incredible difference our sessions have made. Having suffered from chronic blushing for over twenty years, I had reached a point in my life when I was determined to resolve this problem rather than put up with it.

I feel it has been reduced from an out of control problem that has held me back in many respects for many years to a very manageable part of me which I don't even think about much these days.

I cannot thank you enough for your very personal, supportive and patient sessions which seem to have cracked it !
Mrs L.R, Halifax, 2015
With an exciting new job on the horizon and interview in the bag I decided it was finally time to take control of my gremlins. I particularly get 'The fear' at interviews – clamming up and losing track of my point and not feeling as though I've given good examples. I got in touch with Chris after hearing about a former colleagues experience of coaching with her. We had a 2 hour session a few days before my interview, I cannot say how much this helped me the day and during the interview – I felt really calm and positive and a bit like I could take on the world if you asked me to! Anyway, good news is I got the job and to top that, I received fantastic feedback on my interview from a panel member. I put this down to the incredible tools that Chris gave me! Sometime you just need someone to help you see the issue – once you know that you can work on it.
Peta, NHS manager
NLP has changed my life.

Just a few hours of NLP therapy have liberated me from a chocolate addiction which has plagued me for decades and 'comfort' eating habits which have undermined all previous attempts to lose weight.

For the first time in thirty years, I feel in control of food rather than food controlling me. NLP has enabled me to develop a positive attitude. I have thrown away the weighing scales and decided to eat what I want whenever I'm hungry and I'm loosing weight - I mean, requiring smaller clothes! For the first time in decades, I don't actually know what I weigh and I have stopped obsessing about it. This is a big achievement, because I was weighing myself twice weekly and considering bariatric surgery just four months ago.

I strongly recommend NLP therapy to anyone who wants to lose weight. For me, it was the last resort before surgery. Surgery I no longer need, because I'm loosing weight on my own.
Eileen, Bradford
I wanted to send you a note to say a huge, huge thank you for all your help. I am for the first time actually excited and cannot wait to go on the journey. I keep testing to see if I can feel the fear but its just not there - I am so pleased.

Afterwards:
I had two fab flights, I even slept right through the night before which is unheard of. Thank you, thank you, thank you!
Kate, Sheffield
From a very early age my weight had always been an issue, my confidence rock bottom and despising what I saw in the mirror. My weight fluctuated up and down, so sometimes I was justified in my concern but the hatred I gave myself certainly wasn't! I tried quite a lot of diets, a popular known one did in fact result in me losing 2 stone at the time, however it slowly crept back as I got comfortable and relaxed in my relationship. I wasn't huge but I know I was bigger than I'd like to be, then of course I became pregnant. I enjoyed the pregnancy and I didn't even mind the 4 and a 1/2 stone weight gain, that was until my son was born and I needed to lose the extra pounds!! My trouble was, I just love food, and although I didn't eat high fat rubbish food my portions were the same as my partners which was far too much, I knew enough was enough and decided to give Christine's therapy a whirl!

We had two whole sessions, delving deep into my subconscious to the core root of my issues with food, we set up a time line and a goal of which I would like to achieve. We touched on things I didn't even recognise were causing an issue, and after an emotional yet liberating couple of sessions I feel amazing!

I no longer count on food as a way of comforting myself, yes I still love food and enjoy it but its no longer the focal point of my day to day life.

Since my sessions I have lost 2 stone, and I have very nearly lost 2 dress sizes, I feel lovely! I once stood in front of the mirror pointing out all my "disgusting flaws", now when I look at myself I see the real me, I point out my ever decreasing waistline, my slimmer thighs and flatter stomach.....I now feel that I do look good and things can only go up from here!
Ms. Johnson, Oldham
Throughout my life I have attended motivational talks, watched DVDs, listened to 'The Secret', walked on hot coals, and read numerous books in an effort to improve my confidence and subsequently my self esteem, and my life; I was aware of the positive frame of mind required for success, but for some reason the actualisation of it eluded me.

I met Chris though my sister, and decided to work with her to try to align my previous learning and knowledge with my reality; we discussed what I hoped to achieve from NLP and booked two half day sessions for the following week.

Quite a lot of time was spent working on my subconscious mind, which was a challenge as it requires a lot of faith, and felt strange. We worked through areas of my life which had become difficult and stressful and Chris gave me strategies to cope with future occasions when these challenges might recur, and different ways of seeing things.

The test came when, shortly after my NLP sessions, I was faced with an occasion which would normally have caused me stress and anxiety and which would previously have tested my confidence to the limits; I was very surprised and thrilled to find that although I still experienced anxiety, I felt confident and capable of dealing with the situation calmly, and achieved the outcome I wanted. This has happened several times and each experience of success has inspired me, and given me more confidence for the next one.

Although I cannot really say how this therapy has worked, I am absolutely certain that it has, and I will not hesitate to contact Chris again in the future should I feel the need for more support.
Harriet, Management Consultant
I got an email today from a participant at the conference I spoke at, she said how much she enjoyed my talk and congratulated me on the reception I got from the audience, that was public speaking at its scariest! And I did it! I couldn't have done it without your help, thank you so much, I can't wait to do another one now! Bet you never thought you would hear me say that!
Rachel, Dewsbury